All prices shown on our website are inclusive of VAT at the standard prevailing UK rate.
If you are contracting as a Consumer, you may cancel a contract at any time within 7 working days from the day after delivery. In this case, you will receive a full refund of the price paid for the Products including the original delivery cost but will not be reimbursed for the cost of returning the Product or Parcel. You must notify us of your cancellation in writing or in another durable medium sent to our correspondence address on “Contact Us” or by e-mail to firstname.lastname@example.org
Refunds will only be made when the returned product has been received by us. Your payment will be refunded within 30 days of cancellation if the product has been returned to us by then. You will be required to prepay return postage or carriage costs which are non-refundable.
On receipt of a returned item which was originally paid for by credit card, a reimbursement will be made directly to the credit card account of the person who paid for the product. Where an exchange item is required, the card will be recharged on dispatch of the replacement product.
If you choose to, you can also return your items to our store in person. Simply bring along your proof of purchase/invoice and a form of photo ID.